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Labour Relations & Conflict Management

Turn workplace dialogue into a defensible system of record.

Most grievances escalate because of poor documentation and inconsistent policy application. Nurau captures shift-level dialogue in real-time, ensuring every interaction is fair, transparent, and aligned with your Collective Bargaining Agreement (CBA).

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The Liability of the "Post-it" Culture

The Reality: Managers are often too busy to document performance conversations or behavioral issues properly. By the time a formal grievance is filed, the "truth" has been lost. This leads to costly legal fees, settlements, and a culture of mistrust between management and the union.

We design for Dignity, not Surveillance. By standardizing how dialogue is captured, we ensure fairness for the employee and protection for the company.

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  • Structured dialogue for fairer workplaces

Nurau transforms fragmented shift-level observations into Structured Operational Knowledge. We provide the documentation layer that allows HR and Labour Relations teams to act with total confidence.

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Capabilities

Real-time CBA guardrails

      • Prevent procedural errors before they happen. When a manager logs a performance issue, Nurau instantly surfaces the correct policy or CBA clause, ensuring the manager follows the mandated protocol for warnings or interventions.

    • Automated sensitivity & entity tagging

    • Our intelligence engine automatically extracts "People," "Topic," and "Sensitivity" from every note. This creates a searchable, audit-ready history of dialogue that can be retrieved in seconds during a union meeting.

    • The "no-gotcha" transparency

        • Build trust through transparency. Documentation is timestamped and objective, reducing the "he-said-she-said" friction and replacing it with consistent, evidence-based management.

    • Fairer outcomes, lower costs.

    For the VP of HR

    Move from reactive investigations to proactive risk management. Identify "Supervisor-Employee friction" patterns early and deploy coaching before a formal complaint is ever filed.

    For the director of labour relations

  • Slash the cost of outside counsel and arbitration. Enter every union meeting with a complete, timestamped history of facts that are difficult to dispute.

    • For frontline managers

      • Reclaim your confidence. Handle tough conversations knowing you have the right policy at your fingertips and that your documentation is 100% accurate and backed by the organization.

    100+ HR hours saved

    • monthly on manual grievance investigations and data gathering.

    • +63% in manager confidence

    • when approaching disciplinary or performance-related conversations.

    • -40% in formal grievances

    • through early, documented intervention and policy alignment.

    • "Before Nurau, we used to spend weeks pieceing together what happened during a shift."

    — VP of HR, National Grocery Chain

    Get your shifts together.

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